Pinxie ("Pinxie," "we," "us," or "our") is an AI photo app that turns the photos
you upload into styled photoshoots. This Privacy Policy explains what we collect,
how we use it, and the choices you have. By using Pinxie you agree to this policy.
1. Information we collect
- Account information. When you sign in with Apple or Google we receive a
basic identifier and, if you allow it, your name and email. You can also use Pinxie as an
anonymous guest, in which case we hold no name or email — only an internal account id.
- Photos you upload. The photos you choose are uploaded only to generate your
results (see section 2).
- Usage & device data. Device characteristics (type, model, operating system,
app version, language/region, screen and memory class), a coarse IP-derived region, and in-app
interaction events — linked to your account and used to operate and improve the app, diagnose
crashes, and understand how features are used.
- Marketing & attribution data. If you allow it (see the marketing choice in
the app and section 3), limited install and in-app event data plus a marketing source/campaign
label, used to measure and improve our advertising. We never share your photos for this.
- Purchases. Subscriptions and token packs are processed by the Apple App Store.
We receive purchase status from our payments provider (RevenueCat); we never receive your card
or payment details.
2. How your photos are processed
When you generate a photoshoot, the photos you upload and the style
you pick are sent to a trusted third-party AI image provider (fal.ai) solely to produce your
results.
We do not keep your original photos. Once a result is ready,
only the generated images are saved to your library; your uploaded originals are not stored on
our servers. We do not use your photos to train AI models, and we do not sell them.
3. Third-party services
We rely on a small set of providers strictly to run Pinxie:
- fal.ai — AI image generation (receives your uploaded photos + chosen style).
- Apple — Sign in with Apple, App Store payments, and push notifications (APNs).
- Google — Google Sign-In (if you choose it).
- RevenueCat — subscription / purchase status management.
- Sentry — crash and error monitoring.
- Amplitude — product analytics (in-app interaction events) to understand and improve the app.
- AppsFlyer — mobile attribution: measures which marketing campaigns lead to installs and in-app events.
- Meta — receives aggregated install / event measurements (only with your permission) to gauge how our ads perform.
4. How we use your information
- To generate your photoshoots and deliver your results.
- To operate your account, balances, and subscription.
- To keep the service safe, prevent abuse, and enforce our Terms.
- To diagnose problems and improve features.
- To send you push notifications you've allowed (e.g. when a result is ready).
- To measure and improve our advertising, if you allow it (aggregated events only — never your photos).
5. Sharing & disclosure
We do not sell your personal data. We share information only with the service providers listed
above to the extent needed to run Pinxie, or where required by law.
If you allow it (the marketing choice shown in the app), we also share limited, aggregated app
activity — installs and in-app events — with advertising partners such as Meta to measure and
improve our ads. We never share your photos or generated images for advertising, and you can
decline this and keep using Pinxie fully.
6. Data retention
Generated results stay in your library until you delete them or delete your account. Uploaded
originals are not retained after processing. When you delete your account, we soft-delete it with
a short grace period (so you can restore it by signing back in) and then permanently remove your
account and generated results.
7. Your choices & rights
- Access, edit, or delete your content and account from within the app.
- Delete your account (Profile → account options) — this removes your generations and account data
after the grace period.
- Manage push notifications in iOS Settings or the app's Notifications section.
- Depending on where you live, you may have additional rights (access, correction, deletion,
portability). Contact us to exercise them.
8. Children
Pinxie is not directed to children. You must be old enough to consent to this policy in your
country, and you must not upload photos of anyone under 18.
9. Security
We use industry-standard measures to protect data in transit and at rest. No method of
transmission or storage is completely secure, but we work to safeguard your information.
10. International transfers
Your information may be processed on servers located outside your country. Where required, we use
appropriate safeguards for such transfers.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last
updated" date above; continued use of Pinxie means you accept the updated policy.
12. Contact
Questions about privacy? Email us at support@pinxieai.com.